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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gina K

March 26, 2025

1  out of  5
rating by Gina K
"Quick conversation with agent. Pricing not very competitive and agent was a bit condescending. Never sent quote over to review. Quite an unprofessional experience if they want customers. I guess they are just fine. Moving on to other providers."
We responded:
"Hi Gina. Our approach involves an explanation of coverage options to ensure customers fully understand how their assets are protected, rather than simply providing quotes. Regarding the pricing concern, we respect your decision. We did offer future assistance should your needs change. We value your time and appreciate the opportunity to have discussed your insurance needs."
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Randy Buck

March 21, 2025

5  out of  5
rating by Randy Buck
"My wife and I met with Sally and Hatim this morning and we were both very impressed by their professionalism and knowledge. They are good people and very thorough with their info and insights. We are very glad we have Hatim as our agent. Knows the product and is very amiable-a real asset to the company!"
We responded:
"This is wonderful feedback, Randy! We're so glad to hear that you and your wife had such a positive experience with Hatim. We appreciate your trust in Sally Brooks State Farm for your insurance needs. "
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Samantha A

March 20, 2025

5  out of  5
rating by Samantha A
"First of all I would like to thank Adam for the quickest call on earth, I had an issue and he immediately resolved it with no hassle. I’ve talked to a few people who’ve worked here and they’re all GREAT. My insurance is inexpensive and phenomenal. I would recommend these people to everybody in the area, I wouldn’t get insurance with anyone else. I’m 21 and have no clue about insurance and these people have done right by me. If you’re in need of insurance and have no clue about it, any one of these folks will explain it to you and make sure you get the right coverage for your car!!!!! THANK YOU!!!!"
We responded:
"Thank you, Samantha, for your kind words and 5-star review! We’re here to help you understand your coverage and find the right policy to fit your needs. Let us know if you have any other questions. "
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Brock Glaser

March 20, 2025

5  out of  5
rating by Brock Glaser
"Couldn’t be more happy with Sally Brooks State Farm. They’re always available when I need a hand. Worked with Todd today, he was great, super efficient and got me everything I needed quickly. Appreciate team Sally Brooks!"
We responded:
"Thank you, Brock! This is wonderful feedback! We're grateful to hear that you had an awesome experience with Todd. We appreciate YOU!"
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Kevin & Alycia Nicksic

March 19, 2025

5  out of  5
rating by Kevin & Alycia Nicksic
"Very helpful and thorough service today when adding a new vehicle to our coverage."
We responded:
"Thank you for sharing your positive experience! We appreciate you choosing us for your insurance needs."
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Karen D. Wierzbicki

March 19, 2025

5  out of  5
rating by Karen D. Wierzbicki
"Brandon was so helpful and informative when making our transition from Fl."
We responded:
"Thank you for your positive feedback, Karen! We're glad Brandon was so helpful during your move from Florida! Please let us know if we can assist you in the future. "
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Isabella Gullotto

March 18, 2025

5  out of  5
rating by Isabella Gullotto
"Wendy and Sally's Team have been wonderful in regards to providing me with Auto and Life Insurance quotes/information. They are extremely friendly and very personable, and helped my transition of moving from out of state seamless. They were very knowledgeable about the various products/policies they offer and were able to help provide recommendations that best suited my needs. Thank you all very much! I highly recommend working with this group as they are beyond amazing."
We responded:
"It was our pleasure to assist you with your Auto and Life Insurance! We know moving from out of state can be a big undertaking, and we're happy we could make the insurance part seamless for you. Thank you for your kind words!"
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Tonia Smith

March 18, 2025

5  out of  5
rating by Tonia Smith
"Great! Great! Very helpful and kind. Very personal sends birthday cards and sympathy cards. You want be disappointed with this company"
We responded:
"Thank you so much for your kind words, Tonia! We're delighted to hear that our team has been helpful and kind. We truly appreciate your feedback and value your trust in us."
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Diana Pupp

March 17, 2025

5  out of  5
rating by Diana Pupp
"Wendy at Sally Brooks State Farm has been a joy to work with as we changed a few things on our account. I could tell she was smiling as she walked me through the HELL known as Medicare! Thanks Wendy for making me laugh after a rough day!"
We responded:
"We're so glad Wendy could make a stressful process a little brighter for you, Diana! Her positive attitude, and dedication to our customers, is truly valued. Thank you for sharing your experience with us!"
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Drew Schnepf

March 7, 2025

5  out of  5
rating by Drew Schnepf
"I have been with Sally Brooks State Farm for over 5 years now. The agents that work there are so friendly and respectful, Wendy & Adam are usually the ones I speak with and they are very knowledgeable and helpful every time I need them. Thank you both so much for all you do for me and my parents as well. I would recommend anyone that is looking for any type of insurance to these agents. They go above and beyond. Thanks again Andrew S."
We responded:
"Thank you so much for your continued trust and loyalty over the past five years! We truly appreciate you and your parents. It's always a pleasure to assist you, and we're glad to hear you've had such positive experiences. We're here for you whenever you need us!"
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Adam Prairie

March 7, 2025

5  out of  5
rating by Adam Prairie
"Wendy & Team have been exceptional in providing our family with Auto, Home and Life Insurance quotes/information. Not only are they extremely friendly and personable, but very knowledgeable about the products they offer. Thank you all very much! Highly recommend working with this group."
We responded:
"Thank you, Adam, for your valuable feedback! We're pleased that Wendy and the team were able to meet your insurance needs. We strive to provide our customers with great value and service. Your recommendation of our services to others is much appreciated!"
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Brandon King

March 5, 2025

5  out of  5
rating by Brandon King
"I reached out to State Farm after GEICO decided to almost double my premium on what seemed like a whim. I got ahold of Brandon Marlowe and after speaking with him for a while I decided not to even shop around for pricing. He was transparent, helped me actually understand what comprehensive was for (im slow) in a way no other agent ever had. And generally I just felt like he was actually invested in delivering good service. So I pretty much went with SF just so I could have Brandon as my agent."
We responded:
"Thank you for taking the time to share your positive experience with Brandon. We're glad that he helped you understand your coverage and feel confident in your insurance choice. We truly value your business and look forward to continuing to serve your insurance needs!"
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Laura Lee

February 21, 2025

5  out of  5
rating by Laura Lee
"I’ve never had any issues with Sally Brooks State Farm. Everyone in the office is so nice and helpful. I highly recommend their services if you are needing to switch to an affordable and reliable policy. I know I’m in good hands and that feels good."
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Vinod Babu

February 6, 2025

5  out of  5
rating by Vinod Babu
"I took my term insurance with them.. and the rate I got is beyond belief.. thank you so much Wendy for all that you did for processing my term insurance"
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Shiggy Diggy

January 30, 2025

5  out of  5
rating by Shiggy Diggy
"Been very happy with the customer service and attention to detail with the staff at the Sally Brooks branch of Stare Farm! Would definitely recommend them!"
We responded:
"This is so great to hear! Our team is always here to help if you need it. Thank you for your 5-star review and recommendation of our services to others."
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Ned Gershenson

January 28, 2025

5  out of  5
rating by Ned Gershenson
"Wendy has always given me 5 star help. It is a pleasure working with her and all of Sally's team!!"
We responded:
"Thank you, Ned, for your kind words and 5-star review recognizing our team, especially Wendy. We’re truly grateful to have you as a customer of Sally Brooks State Farm."
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Nanette Rose

January 10, 2025

5  out of  5
rating by Nanette Rose
"Very pleased with the customer service I've received from Hatim. He has been prompt and professional while providing me a quote for our new homeowner's policy. I'm happy to say that, as a result, we've made the switch to State Farm! Thank you Hatim!"
We responded:
"Thank you, Nanette, for sharing your wonderful experience with Hatim! I'm glad to hear he could assist you promptly and professionally with your homeowners insurance quote. We're grateful to have you with us!"
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Grey Mills

January 6, 2025

5  out of  5
rating by Grey Mills
"Wendy Bergenson was fantastic to work with. Quick and professional."
We responded:
"Thank you for your kind words recognizing Wendy! I'm so glad you had a positive experience working with her. "
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Wade Tennison

December 12, 2024

5  out of  5
rating by Wade Tennison
"Great customer service! Hatim spent over an hour with me on the phone walking me through all my insurance needs. I was really only looking for a Homeowner's policy, but was able to save on my cars as well. I would highly recommend base on customer care alone."
We responded:
"Thank you so much, Wade! We're glad Hatim could help you out with your auto and home insurance. We appreciate your high recommendation of our services to others!"
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King McDonald

December 6, 2024

5  out of  5
rating by King McDonald
"Wendy Bergenson was a great help to get back on track with my car insurance"
We responded:
"Thank you for the wonderful review and kind words about our team, Willa! We strive to go the extra mile to provide you with the insurance you need and the peace of mind that you deserve! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
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Tim McInerney

December 4, 2024

5  out of  5
rating by Tim McInerney
"Friendly and professional service all around."
We responded:
"Thank you so much for your kind words, Tim! It's awesome to hear that you found the service both friendly and professional. We truly appreciate your feedback and look forward to continuing to assist you!"
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Kerry Bailey

November 19, 2024

5  out of  5
rating by Kerry Bailey
"We are out of state and needed insurance in the Moorsville NC area. I think I just had the smoothest and most enjoyable insurance transaction in my life. Wendy was extremely knowledgeable and was engaged with my needs and quickly built trust with me as my new agent. A standard all should follow."
We responded:
"Kerry - thank you so much for sharing your experience with Wendy! We're so glad she could provide such a smooth and enjoyable insurance experience for you. Your feedback is truly appreciated!"
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Martin G

November 14, 2024

5  out of  5
rating by Martin G
"I recently purchase a classic car and needed appropriate insurance coverage. Wendy with Sally Brooks office was extremely knowledgeable and patient with all my questions. She really made the whole process easy! Thank you"
We responded:
"Thank you for sharing your experience, Martin! We're glad to hear that the process was easy for you. Enjoy your new ride!"
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Caleb Robinson

November 8, 2024

5  out of  5
rating by Caleb Robinson
"I have been with State Farm for a month now and Katie Murphy has been professional and courteous with all my questions and concerns. Thanks so much for an excellent quote with lots of savings. I am very happy with my insurance. Cheryl Hill"
We responded:
"Thank you, Cheryl! It's wonderful to hear that Katie has been able to assist you with professionalism and courtesy. We're grateful that you're happy with your insurance and the savings you've received. We appreciate your kind words!"
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Caren Andersen

November 6, 2024

5  out of  5
rating by Caren Andersen
"Katie Murphy with Sally Brooks State Farm Insurance is just amazing! She handles everything with care and efficiency. I highly recommend her to be your agent! :)"
We responded:
"Thank you so much for your kind words, Caren! It's wonderful to hear that Katie has made such a positive impact. Your recommendation means a lot to us!"