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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tim McInerney

Tim McInerney

December 4, 2024

5  out of  5
rating by Tim McInerney
"Friendly and professional service all around."
We responded:
"Thank you so much for your kind words, Tim! It's awesome to hear that you found the service both friendly and professional. We truly appreciate your feedback and look forward to continuing to assist you!"
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Kerry Bailey

November 19, 2024

5  out of  5
rating by Kerry Bailey
"We are out of state and needed insurance in the Moorsville NC area. I think I just had the smoothest and most enjoyable insurance transaction in my life. Wendy was extremely knowledgeable and was engaged with my needs and quickly built trust with me as my new agent. A standard all should follow."
We responded:
"Kerry - thank you so much for sharing your experience with Wendy! We're so glad she could provide such a smooth and enjoyable insurance experience for you. Your feedback is truly appreciated!"
Profile photo of Martin G

Martin G

November 14, 2024

5  out of  5
rating by Martin G
"I recently purchase a classic car and needed appropriate insurance coverage. Wendy with Sally Brooks office was extremely knowledgeable and patient with all my questions. She really made the whole process easy! Thank you"
We responded:
"Thank you for sharing your experience, Martin! We're glad to hear that the process was easy for you. Enjoy your new ride!"
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Caleb Robinson

November 8, 2024

5  out of  5
rating by Caleb Robinson
"I have been with State Farm for a month now and Katie Murphy has been professional and courteous with all my questions and concerns. Thanks so much for an excellent quote with lots of savings. I am very happy with my insurance. Cheryl Hill"
We responded:
"Thank you, Cheryl! It's wonderful to hear that Katie has been able to assist you with professionalism and courtesy. We're grateful that you're happy with your insurance and the savings you've received. We appreciate your kind words!"
Profile photo of Caren Andersen

Caren Andersen

November 6, 2024

5  out of  5
rating by Caren Andersen
"Katie Murphy with Sally Brooks State Farm Insurance is just amazing! She handles everything with care and efficiency. I highly recommend her to be your agent! :)"
We responded:
"Thank you so much for your kind words, Caren! It's wonderful to hear that Katie has made such a positive impact. Your recommendation means a lot to us!"
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Donald

November 4, 2024

5  out of  5
rating by Donald
"Fast and accurate information with pleasant and friendly approach."
We responded:
"Thank you for the wonderful feedback, Donald! It's awesome to hear that you had a great experience with our team. Your satisfaction is our priority!"
Profile photo of N Mullis (Starchild)

N Mullis (Starchild)

November 2, 2024

5  out of  5
rating by N Mullis (Starchild)
"I am very happy with the office of Sally Brooks - State Farm. Everyone there is so polite and helpful. I also receive calls if I am late on my payment. Most places won't remind you if you are. I would recommend this office any day. Thanks again for the Great service that Y'all provide me. Nancy"
We responded:
"Thank you, Nancy! We appreciate your compliments and recognition. Please let us know if you need anything in the future. We're always here for you!"
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James Anthony

October 31, 2024

5  out of  5
rating by James Anthony
"Wendy my agent was very helpful and polite the entire office staff is very professional"
We responded:
"Thank you so much for sharing your experience, James! It's wonderful to hear that Wendy and the entire team were able to assist you in such a professional and polite manner. We're always here to help!"
Profile photo of Cathleen Derby

Cathleen Derby

October 28, 2024

5  out of  5
rating by Cathleen Derby
"Katie Murphy was very professional and understood all my requests. She provided an accurate and timely quote and I was able to bind coverage for the date I needed. I highly recommend this State Farm agency."
We responded:
"Thank you so much for your kind words, Cathleen! It's wonderful to hear that Katie was able to meet your needs so efficiently. We're glad you had a positive experience and appreciate your recommendation!"
Profile photo of Cheryl McElroy

Cheryl McElroy

October 25, 2024

5  out of  5
rating by Cheryl McElroy
"Sally Brooks and her team are truly outstanding. Every time I have called and required assistance, the team has always provided first rate service which goes beyond what is required of them. They are professional, courteous and dedicated to their clients. I have so enjoyed working with this group since we moved to North Carolina. I would highly recommend Sally and her team if you have any insurance needs!!! 😁"
We responded:
"Thank you, Cheryl! It's great to hear that our team has been able to provide you with the exceptional service you deserve. We want your experiences to be enjoyable. Your recommendation means a lot to us!"
Profile photo of Charles Gregory

Charles Gregory

October 24, 2024

5  out of  5
rating by Charles Gregory
"Sally and her staff were always a pleasure to work with. Was a client for 9 years but have moved across the country. Had I not moved I would still be a happy customer of Sally's."
We responded:
"Thank you for your kind words, Charles! It's wonderful to hear that you had such a positive experience over the years. Wishing you all the best!"
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Kurt Van Gelder

October 22, 2024

5  out of  5
rating by Kurt Van Gelder
"I’ve always been happy with Sally and her agency. They’re very responsive and I feel like they have my best interest in mind."
We responded:
"Thank you so much for your kind words, Kurt! It's wonderful to hear that you feel well taken care of and that our responsiveness meets your expectations. Your trust and satisfaction mean a lot to us!"
Profile photo of Nancy Reiter

Nancy Reiter

October 22, 2024

5  out of  5
rating by Nancy Reiter
"Excellent customer service."
We responded:
"Thank you, Nancy! We appreciate your compliment and 5-star review."
Profile photo of Glenn Snyder

Glenn Snyder

October 21, 2024

5  out of  5
rating by Glenn Snyder
"Six years ago we moved to Mooresville, NC. The Sally Brooks agency has been and will continue to be our auto and home insurer.Every agent we have dealt with has been very professional and took care of our needs. On this last call I was well satisfied with the help I received from Wendy Bergenson."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that you've been with us for six years and that our team has consistently met your needs. We're glad Wendy was able to assist you so well. We appreciate your continued trust in us!"
Profile photo of Kayla Campbell

Kayla Campbell

October 16, 2024

5  out of  5
rating by Kayla Campbell
"I had a wonderful experience with Katie Murphy! She was able to get quotes for exactly what we needed in no time. Not to mention the overall savings. I will be recommending SF and more specifically Katie to everyone in the market for home and auto insurance."
We responded:
"Thank you, Kayla, for sharing your positive experience with Katie! It's awesome to hear that she was able to provide the quotes you needed quickly and help you save money. Your recommendation means a lot, and we're excited to continue serving you for all your insurance needs!"
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Michelle Mullins

October 16, 2024

5  out of  5
rating by Michelle Mullins
"I'm very pleased with the help I received. They are very informative and friendly. Best place and down."
We responded:
"Thank you so much, Michelle! We're delighted to hear that you found our team informative and friendly. It's wonderful to know you feel this is the place to be!"
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Amy Thatcher

October 15, 2024

5  out of  5
rating by Amy Thatcher
"Wendy is amazing. Since moving 1 year ago and switching to State Farm, she has guided us in many ways. Thank you for the excellent service."
We responded:
"Thank you, Amy! It's wonderful to hear that Wendy has been able to guide you through your move and provide excellent service. We truly appreciate your feedback and look forward to continuing to serve you!"
Profile photo of Jon Travis

Jon Travis

October 10, 2024

5  out of  5
rating by Jon Travis
"Always great to work with this team, they are always quick to take care of people"
We responded:
"Thank you so much for your kind words, Jon! We truly appreciate your support and look forward to continuing to serve you!"
Profile photo of Eugene Waterbury

Eugene Waterbury

October 9, 2024

5  out of  5
rating by Eugene Waterbury
"After relocating to North Carolina, I found myself in need of insurance and sought a recommendation from my realtor. She referred me to Sally Brooks - State Farm Insurance, and I couldn't be happier! Sally and her team are not only professional and courteous but also incredibly knowledgeable. They took the time to explain my coverage options thoroughly. Whenever I have a question or concern, they respond promptly and efficiently. A big thank you to Sally Brooks and her team for their outstanding service!"
We responded:
"Thank you for sharing your positive experience! It's great to hear that your move to North Carolina has been smooth and that our team has been able to assist you effectively. We're always here to help!"
Profile photo of Nancy Patterson

Nancy Patterson

October 7, 2024

5  out of  5
rating by Nancy Patterson
"Wendy is always super easy to work with. She solved my issue immediately on the phone and is always so pleasant to speak with. Thank you Wendy!!"
We responded:
"Thank you for sharing your experience, Nancy! It's great to hear that Wendy was able to solve your issue immediately and that you find her so great to work with. Your kind words mean a lot to us!"
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Douglas Scholtes

October 4, 2024

5  out of  5
rating by Douglas Scholtes
"Wendy was very nice and answered all my questions."
We responded:
"Awesome to hear, Douglas! We're so glad Wendy could answer your questions. Our team is always here for you!"
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Donna

October 2, 2024

5  out of  5
rating by Donna
"I appreciate Wendy’s prompt attention to assisting me with making my payment and other concerns and questions I had . Thanks Donna"
We responded:
"Thank you for sharing your experience, Donna! We're glad to hear Wendy could assist you with your payment and address your questions. Your feedback means a lot to us!"
Profile photo of Alison Faustino

Alison Faustino

September 27, 2024

5  out of  5
rating by Alison Faustino
"Sally, Wendy and Hatim have been outstanding insurance agents for home, auto, boat and umbrella for us for years! Their personalized service means the world to us. It’s wonderful having a local agent who cares! 100% recommend!"
We responded:
"Thank you so much for your kind words, Alison! We're grateful to hear our customer service has made a difference for you. Your recommendation means the world to us!"
Profile photo of Timothy Brown

Timothy Brown

September 25, 2024

5  out of  5
rating by Timothy Brown
"We moved from out of state, but Wendy made my wife and I's auto and life insurance transition SO easy. Great people to be working with!"
We responded:
"We're so glad Wendy could assist you with your transition! Thank you for your kind words and review."
Profile photo of Michael Neville

Michael Neville

September 23, 2024

5  out of  5
rating by Michael Neville
"I have been a State Farm customer for 25 years home, auto and life. I have been with Sally Brooks and her team for 10 of those years. They always go above and beyond to make sure I have the best coverage possible at a great rate. The team is professional, knowledgeable, and always quick to respond to any questions or concerns I have. They’ve made managing my policies stress-free, and I feel completely confident knowing I’m well-covered. Highly recommend them for anyone looking for comprehensive insurance solutions!""
We responded:
"Thank you for your loyalty and for sharing your experience, Michael! We're glad to hear you find our team professional, knowledgeable, and responsive. Your recommendation means a lot to us!"