State Farm® Insurance Agent Sally Brooks

"State Farm dropped my home insurance which was with Sally Brooks. Five stars for dropping? Yeah, I hated being dropped, but the way she handled it was nothing short of professional and more so -- above and beyond. She made sure I was well-aware with plenty of time to find a new plan. She was also awesome during the time that I had coverage with her, but to have someone be so client-serving and helpful when they have nothing to gain for it speaks volumes of her commitment to clients. 12/10 would recommend."

"A pleasure to be back in Business With Sally Brooks and Associates.What a great, kind, thoughtful, group of People to do business with! Especially, with Katie. I highly recommend them to one and all! God bless as I wish You all the very best! State Farm is the way to go, for coverage. A sure thing!👍😇Blessing, Robyn Kirchner- Wolf Mooresville, NC"

"Kati was very professional, enjoyed speaking with her and she promptly provided a quote which I accepted the next day. Easy! Thank you, Katie,!!"

"Moving in from out of state and Katie made it an absolute breeze."

"Can’t say enough good things about my experience. Courteous, knowledgeable and professional!"

"We have six drivers… Six vehicles and whenever I need anything done, the team is there to assist me in a timely and professional manner. Thank you!"

"Always great service and competitive prices. Love this team."

"Sally and Wendy are amazing!!! Would recommend them for any insurance needs."

"Sally and her team are so friendly! Just got a new car and they shared all the options on how to save me additional money! I would highly recommend!"

"I have had the best experience with Sally Brooks and Wendy Bergenson at State Farm. When my husband and I were looking for a new insurance agent in 2023, I did a lot of research and really wanted a woman-run agency. Sally Brooks office really fit the bill for us! When my dad's insurance went up last year, he talked to Wendy and she was able to help lower his bill too. My dad recently had an auto incident and we needed some advice, so I called to talk to Wendy. Sally happened to answer the phone. She took the time to talk us through our options and next steps. That helped alleviate a lot of stress. I highly recommend Sally Brooks!"

"Sally, Wendy and the entire staff of Sally Brooks State Farm are extremely professional, knowledgeable and courteous both when interacting on the phone as well as in person and handle any situation promptly and stress free."

"We sent Sherri our auto, house, boat, and umbrella policies to quote. She made the entire process so easy, and added plus is she is friendly and pleasant to work with. She got back to us the very next day with better rates than we previously had, in fact a $2,000 overall savings per year! We have also worked with Todd at this office. He has always been just as pleasant and easy to work with as well. Thank you, Sally Brooks for having the best team around!"

"A big thank you to Wendy Bergenson at State Farm…she is very knowledgeable, helpful and informative. Wendy went beyond as an agent to myself and my families Car and Umbrella Insurance needs, giving advice on the best needs for us as a family and on the local area, as we are new to the state. Big shout out to Wendy and the friendly team at Sally Brooks- State Farm Insurance Office in Mooresville. Thank you so much, Tessa Messiana"

"I had a very easy experience with Wendy. She was very helpful and explained everything so I had no issues choosing what I needed for car, life, and renters insurance. They got me the best rates as well. I will go back there for anything else in the future."

"Wendy is so helpful and patient answering a million questions and explaining thoroughly! Love this office in general. Been with them for years."

"I am very happy with the office of Sally Brooks - State Farm. Everyone there is so polite and helpful. I also receive calls if I am late on my payment. Most places won't remind you if you are. I would recommend this office any day. Thanks again for the Great service that Y'all provide me. Nancy"

"Always helpful and willing to walk through different options. I have worked with them for years and will continue to do so. They help us save money and have great coverage."

"I was hesitant to call any company because I know how frustrating it can be. I must have lucked up because with one call..I was 1 and done! Sherri at State Farm was as pleasant as can be. Very knowledgeable and got right to the point of what I was looking for. She made this experience extremely easy for me! She was very patient and understanding. I can now say, you can save money WITHOUT switching to Geico!!! I'm saving now that I bundled and switched!"

"Our customer service representative Wendy, did everything in her power to help us succeed in our challenges. She went above and beyond to make sure we could save from all angles. She did this out of the greatness of her heart, with so much compassion and respect. In total, we saved over $300 due to her work ethics. Her manager also as well, was very supportive in backing Wendy while being reasonable with her decisions and doing as much to help as they were allowed too. A big amount of gratitude to their professionalism and drive to succeed. Their customer service is outstanding and shouldn’t be overlooked! Thank you, Wendy and the family at State Farm!"

"Super friendly staff! Always willing to help! Will always recommend."

"I love my rep at Sally Brooks State Farm. Wendy is amazing and has helped me through so many changes in life. All the reps are very kind and such a pleasure to work with over the phone. I use State Farm for auto, life, and renter’s insurance. Call them today and you will not be disappointed!"

"I had an amazing experience working with Sherri Lee at State Farm Insurance. With Sherri’s help and expertise I was able to get renter’s and auto insurance in one phone call. I was relocating from out of state and was on a timeline. Sherri’s friendly and kind personality made me feel not only reassured but welcome to my new neighborhood. I highly recommend giving Sherri Lee a call for all your insurance needs."

"I have recently relocated to NC and Wendy Bergenson has helped tremendously to remove a large portion of the stress related to this transition. She has been amazing with explaining things clearly to me. NC is quite different from where I came from (NY). Wendy gifted me with great patience, understanding, compassion, knowledge and thoroughness. This has been one of the best experiences I've ever had."

"Exceptional Customer Service! I saved $312, with a quick call to Sally Brooks, Insurance. I spoke with Sherri and she made the process very easy. Most importantly, when my mortgage company had a question, Sherri took the initiative to contact them directly and answered any questions they had. For over 40 years, I've dealt with different insurance companies, but this was the first time an agent has taken the lead so that I didn't have to go back and forth with the mortgage company. I would definitely recommend their services!"

"I reached out to get a quote on auto insurance and no one responded to me after I sent in an email and got a response from the agent. I’ve tried several times with State Farm but I will not give them my business. Ignoring someone who wants to inquire on a policy when it’s your job to do so…"